Why is $hipping so Expen$ive
Why is shipping so expensive?!?!
The #1 question we are asked by perspective customers is "Why is your shipping so expensive, the item only weighs 3 pounds?"
We would like to assure you that none of our profit comes from over-charging on shipping. We actually collect less shipping charges every month than we pay. In other words, we lose money on shipping. So why is it so expensive on our website?
The answer is simple. In 2015 Fedex, UPS and USPS started charging based on "dimensional weight" instead of the "actual weight". This means they charge based on the package volume, not the package weight.
If you think about duct fittings, they are by nature, large in volume and light in weight because they are designed to move air. This means that 100% of our packages are assessed using dimesnional weight formulas instead of what they actually weigh. They are light, but they are large.
Below are links to the different carrier websites explaining how they calculate dimensional weight. Please feel free to verify this information as you see fit.
So how do you make sure you're not being overcharged for shipping? Our shipping calculators in the shopping cart are very accurate for small orders of 1-4 items. If you have more items, and you feel the quote is way off, please feel free to contact us for a quote. Please include a list of the items you hope to purchase and the complete shipping address.